I’m A Toys “R” Us Grown Up?

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2022-12-31 by crow

A Phoenix/Giraffe Rises from the Ashes

I recently visited Chicago, and as I was exploring the city I came across a site I didn’t expect to see:

A photo of a window advertising Toys R Us at a Macy's store in Chicago.
Geoffrey the Giraffe beckons pedestrians inside to witness the rebirth of his emporium.

None other than an advertisement for Toys “R” Us (which I will hereafter refer to as Toys R Us because the official quotes around the “R” are annoying to type), which was a store and brand whose physical presence I thought was largely lost to time.

For those unaware of Toys R Us was a major toy retailer and a favorite shopping location of all kids growing up in the 1980s and 1990s, due to its endless rows of toys of all kinds. If there was a mass-produced toy in existence, Toys R Us was bound to have it.

The chain eventually went through bankruptcy. While I was aware that the web presence for Toys R Us had been operating in various forms post-bankruptcy, I had no idea that there was a physical resurrection in the cards.

It turns out that Macy’s has been planning to use the Toys R Us brand to promote its own toy sales. Although Macy’s proudly trumpets the synergies this co-branding will provide, I’m skeptical of the long term prospects for Macy’s (and by extension now Toys R Us) as a whole.

And thus, I decided it would be worthwhile to document this latest Toys R Us iteration for posterity, capturing it in digital amber for future examination.

Locating Geoffrey the Giraffe

This particular Toys R Us incarnation was housed within Macy’s State Street Location in Chicago.

Upon entering Macy’s, several signs point fellow nostalgia seekers towards the bounty of toys held within, like this one in front of an escalator:

A photo of an escalator in Macy's Chicago Store. A sign hanging above the escalator says "Toys R Us on Level 5".


Upon arriving at the 5th floor, eager shoppers are greeted by none other than Geoffrey the Giraffe himself:

A large sign stands in front of displays of toys. At the bottom of the sign is the "Toys R Us" logo, an orange star that says "Ready, set, play!", as well as the head of Geoffrey the Giraffe peering over the logo.


And with that, we’re in the new Toys R Us experience.

The “Modern” Toy Store Layout

In their press release, Macy’s promises an “unmatched toy experience”. Let’s see if they deliver.

The layout itself is very similar to a normal Macy’s store. Decently wide aisleways are lined with merchandise organized by category, and neatly arranged on shelves. Here we have the central throughway:

An aisleway in a Macy's story. On each side of the aisle there are shelves with toys, and there are large orange and yellow stars painted on the ceiling.


There are some displays that jut into various aisles, but the toys are largely on very colorfully painted shelves:

A photo of various shelves, containing different toys.


As compared to my recollection of the original Toys R Us, the amount of toys is rather modest, although cleanly organized:

Smaller shelves compared to the floor to ceiling shelves of the Toys R Us of the past.
A set of shelves half full with Marvel toys.
Marvel is apparently very popular, as this was one of the few “bare” shelves.
A toy shelf with toys from Super Mario.
No video games at this Toys R Us, but they did have Super Mario toys.

Branding and “Attractions”

In addition to the toys themselves, the space had a lot of branding, as well as mini “attractions” to draw in the curious shopper:

A photo of a small plastic couch, on which Geoffrey the Giraffe sits.
If you don’t want to take a picture in front of Geoffrey’s peering head as captured above, take a seat next to him on this bench and do so.
A set of wall shelves with multiple NERF guns. The NERF logo is painted above.
There was a lot of prominent co-branding with major toy brands, including this one with NERF.
"I don't want to grow up I'm a Toys R Us Kid!" is painted above some shelving. This the famous Toys R Us slogan.
The famous Toys R Us slogan.
Two large Playmobile figurines sit on top of a shelf. The left one is a pirate, the right one a queen.
Playmobile branding in view of the escalators.
A large man in a hot dog suit that is built out of Legos.
Mustard only, which is appropriate for Chicago.

A Thin “Toys R Us” Veneer

Overall the space was pretty well decorated, and as a flagship location is likely to represent one of the best examples of the new Toys R Us. That being said, there were some oddities that one would notice if inspecting further:

A photo showing the aisleway of the Toys R Us space. Above the entrance to the aisleway, there is a sign that says "TOYS" in Macy's lettering.
The “TOYS” lettering above the hallway is the same lettering Macy’s uses for all their sections, indicating this was just the old Toy section and not something new.
A shot of a hallway in Macy's, with "PLUS SIZES" in Macy's lettering above the hallway.
Similarly, the “PLUS SIZES” lettering breaks the Toys R Us illusion.
A photo of some shelves with children's books available for purchase.
Smack dab in the middle of the space were some children’s books for sale. I love promoting reading, but this felt out of place and inconsistent with the overall design theme.
A photo of a checkout area. On the left is a mural painted in Toys R Us style that says "Let's Checkout". On the right there is a sign hanging that says "Let's Check Out!" using Macy's branding.
Likewise, the “Let’s Check Out” Macy’s branded signage clashes with the Toys R Us themed “Let’s Checkout” mural on the left.

So overall I think the space can be best described as a Macy’s toy section with a “Toys R Us” coat of paint. It doesn’t completely live up to the Toys R Us of the past, but then again does anything compare with the nostalgia of days gone by?

Our Everchanging World

Upon exiting the store, I noticed this plaque on the corner of the Macy’s store:

The “Marshall Field and Company” plaque indicating that this location is constantly evolving.

This particular Macy’s store is located within the Marshall Field and Company Building, a historic building that used to house the Marshall Field & Company’s flagship store. Originally founded in 1852 as an upscale department store in Chicago, Marshall Field’s lasted until 2005 when it was acquired by Macy’s.

And so while this is a significant building and space, it’s also in the process of being reinvented and undergoing continual change. Much like Toys R Us itself, who knows how long it’ll last in this particular iteration.

We can’t hold onto the past, but we can document it. Even things like cartoon giraffes are worth archiving, giving us a reminder of how certain slices of life used to be.